1. Who This Policy Applies To
This Privacy Policy applies to all individuals who register an account on ra786 at ra786.win, visit the website without registering, download or use the ra786 Android app, or interact with ra786 customer support. By using any part of the ra786 platform, you confirm that you have read and understood this policy.
ra786 is an online entertainment platform designed for players in Pakistan. All data collected is processed with Pakistani players in mind — using PKR as the account currency and the payment methods most commonly used in Pakistan, including JazzCash, Easypaisa, Raast and bank transfer.
This Privacy Policy should be read alongside the ra786 Terms and Conditions, which form the complete agreement governing your use of the platform.
2. What Data We Collect
2.1 Registration Data
When you create a ra786 account, we collect the information you provide during the registration process. This typically includes:
- Full name as it appears on your CNIC or official ID
- Date of birth (to verify you are 18 or older)
- Pakistani mobile phone number
- Email address (if provided)
- Username and account password (stored in encrypted form — never in plain text)
2.2 Payment Data
To process PKR deposits and withdrawals, ra786 collects information related to your payment methods. This includes the mobile number associated with your JazzCash or Easypaisa account, Raast ID or bank account details provided for transfers, and transaction reference numbers. ra786 does not store full debit or credit card numbers on its own servers — card transactions are handled through a secure third-party payment processor.
2.3 Identity Verification Data
For account verification purposes — particularly before processing larger withdrawals — ra786 may request a copy of your CNIC (National Identity Card), a selfie, or proof of your payment method. These documents are used solely for identity and fraud prevention purposes and are stored securely.
2.4 Usage and Technical Data
When you use the ra786 platform, we automatically collect certain technical information to keep the platform secure and improve your experience. This includes:
- IP address and approximate location (city/region level)
- Device type, operating system and browser version
- Pages visited, games played and features used on the platform
- Session duration and login timestamps
- Transaction history and game round data
2.5 Cookies and Tracking
ra786 uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and understand how the platform is being used. You can manage cookie preferences through your browser settings. Disabling cookies may affect some platform functionality, including keeping you signed in.
ra786 does not use third-party advertising cookies or share browsing data with ad networks. Cookies on ra786 are used exclusively for platform operation, security and performance analytics.
3. How We Use Your Data
ra786 uses the data collected from you for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, username, password |
| Age and identity verification | Date of birth, CNIC copy, selfie |
| Processing PKR deposits and withdrawals | Payment method details, transaction history |
| Fraud prevention and security | IP address, device data, login history |
| Customer support | Account data, chat history, transaction records |
| Platform improvement and analytics | Usage data, game activity, session data |
| Responsible gaming monitoring | Deposit patterns, session length, game activity |
| Bonus and promotion management | Account data, deposit history, wagering activity |
ra786 does not use your personal data for automated decision-making that has a significant legal or similarly serious impact on you without human review.
4. Who We Share Your Data With
ra786 does not sell or rent your personal data. We may share your information with carefully selected third parties only where it is necessary to operate the platform. These third parties include:
4.1 Payment Processors
To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card payments, ra786 shares the minimum necessary payment information with the relevant payment processor. These processors operate under their own privacy and security frameworks and are contractually bound to use your data only for the specific transaction being processed.
4.2 Identity Verification Providers
Where identity verification is required, ra786 may work with a third-party identity verification service. Any documents you submit — such as a CNIC copy — are shared only with that verification provider for the stated purpose and are not retained beyond what is necessary.
4.3 Technology and Platform Partners
ra786 works with technology providers to deliver games, run the platform and manage customer support tools. These partners may process technical data such as session information and game activity in the course of providing their services. All partners are bound by data processing agreements.
4.4 Legal and Regulatory Requirements
ra786 may disclose personal data when required to do so by applicable law, court order or in response to legitimate requests from authorities in connection with suspected fraud, money laundering or other illegal activity. In such cases, only the data specifically requested will be disclosed.
ra786 will never contact you asking for your password, full CNIC number via chat, or payment PIN. If you receive such a request from someone claiming to represent ra786, treat it as suspicious and report it immediately via live chat.
5. Data Retention
ra786 retains your personal data for as long as your account remains active. After you close your account, we retain certain data for a limited period for the following reasons:
- Transaction records — retained for a period necessary for financial record-keeping and fraud investigation purposes
- Identity verification documents — retained for the period required to meet security and anti-fraud obligations, then securely deleted
- Customer support records — retained for a reasonable period in case of follow-up disputes or queries
- Legal hold data — where data is subject to a legal investigation or dispute, it is retained until the matter is fully resolved
Once the retention period for any category of data expires, ra786 securely deletes or anonymises that data so it can no longer be linked to you as an individual.
6. Your Data Rights
As a ra786 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact ra786 customer support via live chat from within your account dashboard.
Right to Access
Request a copy of the personal data ra786 holds about you at any time.
Right to Correct
Ask us to update or correct inaccurate personal data held in your account.
Right to Deletion
Request that ra786 delete your personal data, subject to legal retention obligations.
Right to Restrict Processing
Ask ra786 to limit how your data is used while a query or complaint is being resolved.
Right to Portability
Receive a copy of your account data in a common machine-readable format.
Right to Object
Object to ra786 processing your data for analytics or platform improvement purposes.
ra786 aims to respond to all data rights requests within a reasonable timeframe. In some cases — particularly deletion requests — certain data may need to be retained to meet legal or fraud-prevention obligations, and we will explain this clearly when it applies.
7. Account Security and Passwords
Your ra786 account password is stored in encrypted form and is never visible to ra786 staff. You are responsible for choosing a strong, unique password for your ra786 account and for keeping it confidential. We strongly recommend:
- Using a password that is not used on any other website or app
- Including a mix of uppercase letters, lowercase letters, numbers and symbols
- Logging out of ra786 when using a shared or public device
- Enabling any additional account security features available in your dashboard
If you believe your ra786 account password has been compromised, change it immediately from your account settings and contact support via live chat. ra786 is not liable for losses arising from your own failure to maintain account security.
8. Children's Privacy
ra786 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a player is found to be under 18 following age verification, their account will be immediately suspended, any funds held will be handled in accordance with our Terms and Conditions, and all personal data collected will be deleted as soon as practically possible.
If you believe a minor has registered on ra786, please contact our support team immediately via live chat so we can investigate and take appropriate action.
9. Links to Other Pages
The ra786 website may contain links to other pages within the platform. This Privacy Policy applies only to ra786.win and the ra786 app. Third-party payment providers such as JazzCash and Easypaisa operate under their own separate privacy policies, which govern how they handle the data involved in processing your transactions with them. ra786 is not responsible for the privacy practices of third-party services.
10. Changes to This Policy
ra786 may update this Privacy Policy from time to time to reflect changes in how the platform operates or in applicable data protection standards. When significant changes are made, registered players will be notified through a platform notification or via the contact details on their account. The date of the most recent update is shown at the top of this page.
Continued use of the ra786 platform after an updated Privacy Policy is published constitutes acceptance of the revised terms. If you disagree with changes to this policy, you should stop using the platform and may request account closure via live chat support.
11. Contact and Data Queries
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ra786 handles your personal information, please reach out to our support team. The fastest way to get a response is via live chat, available 24 hours a day, seven days a week once you are logged into your ra786 account.
For written data requests, you may also contact us at the email address shown in the footer of this page. Please include your registered username or account mobile number so we can locate your account and respond promptly.
ra786 takes all privacy queries seriously and aims to respond within a reasonable timeframe. If your query relates to a data deletion or access request, we will confirm receipt and provide a timeline for resolution.